ESG at Chapman Freeborn OBC

Hand-delivering a more sustainable future

As part of the aviation industry, which accounts for 2.5% of global CO₂ emissions, we 
recognize our responsibility to reduce environmental impact and contribute positively
to society. We are committed to delivering future-focused operations by implementing
strong Environmental, Social, and Governance (ESG) practices, without passing any 
costs on to our customers.

We’re addressing our carbon emissions

Tracking and offsetting our emissions

We track the emissions of all journeys where customer packages are transported, whether by air or by road, using the award-winning Pacemaker.ai Sustainability Management Platform. Pacemaker.ai is a registered trademark and plays a key role in how we monitor and benchmark our ESG performance against industry standards.

This cloud-based system automates data collection and analysis, reducing the time and resources required for effective sustainability management. It also provides full visibility into our supply chain, so we can ensure that our suppliers follow responsible environmental practices.

Investing in neutralisation projects

External initiatives that help compensate for global CO₂ emissions are important, but they do not stand alone in mitigating climate change, as they are most impactful when aligned with active carbon reduction efforts. That’s why the company is also implementing changes internally to make our daily operations more sustainable.

Our offices in Germany, the US, and Hong Kong are working on developing a plan to achieve our goal of 100% green energy by 2030. In addition, we are transforming our company vehicle fleet, with every car purchased in the last few years being a petrol/electric hybrid.

Crucially, all of our sustainability investments, from certified carbon reduction programs to greener offices, are fully funded by us. There is no cost passed on to our customers. This means you continue to enjoy the same reliable, time-critical service from Chapman Freeborn OBC, now delivered with the added value of a carbon-neutral journey.

Guiding principles for responsible operations

Chapman Freeborn OBC is guided by a clear and actionable Environmental, Social and Governance (ESG) Policy. This framework shapes how we operate responsibly, support our people, and contribute to a sustainable future.

Environmental sustainability remains at the core of our ESG strategy. We are improving how we manage natural resources, reduce waste, and cut greenhouse gas emissions across all areas of our business. But ESG also means ensuring we uphold ethical practices, from inclusive hiring and safe working conditions to fair procurement and transparent governance.

We align our ESG initiatives with the United Nations’ Sustainable Development Goals (SDGs), a universal call to action to end poverty, protect the planet, and ensure prosperity for all by 2030.

Some of the key SDGs we support include:

Certified by EcoVadis

To further reinforce our sustainability and corporate social responsibility (CSR) efforts, Chapman Freeborn OBC has been independently assessed and certified by EcoVadis, a globally recognised platform that evaluates companies on environmental, social, and ethical performance.

This certification demonstrates that we:

· Promote responsible resource use and reduced emissions

· Maintain fair, inclusive, and healthy workplaces

· Operate with integrity, transparency, and accountability

· Integrate sustainability into our supply chain

· Commit to continuous improvement based on global benchmarks

Choosing Chapman Freeborn OBC means partnering with a company dedicated to positive change for the planet and society.