Experience white-glove On Board Courier service with Chapman Freeborn OBC
Onboard Courier (OBC)
Reliable, time-critical courier solutions
When every second counts, our onboard courier (OBC) service ensures fast, secure, and efficient hand-carry shipments worldwide. From urgent manufacturing components to sensitive prototypes, we provide seamless global delivery with speed, security, and real-time tracking.
01 Available 24/7/365
Our on board courier team is available to you via telephone and email around the clock. You always have direct access to the team – we don’t use call centres.
02 Safe and Secure
You’re in safe hands. Our on board couriers personally accompany your shipment from pick-up to final delivery, anywhere in the world.
03 Global Coverage
Our fully insured, trained couriers are strategically located around the world – many with passports and visas for countries that are traditionally challenging to access.
04 50 Years of Expertise
As part of the Chapman Freeborn Group, we draw on 50 years of air cargo experience. We offer exceptional in-house expertise and award-winning customer service that supports our global hand carry services.
05 Innovative Solutions
Our service isn’t limited to the delivery of a single item. Using teams of express air couriers, we regularly assist our clients with multi-piece shipments – sometimes totaling more than 100 separate pieces.
Rapid, reliable, secure
New York (JFK) - Tokyo (NRT)
Our onboard couriers personally accompany the shipment meaning the custom clearance procedure is quick and your air cargo is immediately available at your destination.
Day 1
03:27
Request received
03:40
Offer sent to customer
03:55
Customer confirmed
08:40
Courier picked up the shipment
10:00
Courier arrived at JFK airport
10:15
Check-in completed
12:15
Courier on board JFK-NRT
12:32
Flight departed
Day 2
17:14
Arrival Tokyo-Narita
18:03
Courier passed immigration
18:17
Import clearance in progress
18:33
Import clearance completed
19:32
Courier en route to delivery location – ETA 20:30
20:16
Courier arrived at delivery location
20:25
Shipment delivered and signed for by consignee
20:30
Proof of delivery provided to customer
Industries
Below are just some of the industries that Chapman Freeborn OBC assist with urgent consignments. We are a valuable asset to any industry where deliveries are time-sensitive.
Aerospace
Whether it’s moving components for an aircraft assembly line, or delivering a spare part for an AOG situation, our hand-carry services help you transport your time-critical cargo in the most efficient way.
Automotive
When it comes to time-critical deliveries, there’s no faster way of transporting automotive cargo – making our services invaluable for just-in-time manufacturers.
Corporate
We work with multinational corporations and financial institutions to provide secure on board courier solutions for confidential documents and special consignments.
Energy
We provide specialist on board courier services for the delivery of energy industry cargo to locations worldwide, no matter how challenging or remote.
Fashion
Perhaps your client needs a Paris original for the red carpet or a designer needs to send a haute couture gown to Fashion Week in Milan. We provide custom tailored logistics solutions for the fashion industry.
High-tech
Whether it’s delivering prototype technology, moving production line components, or distributing samples for global product launches, we’re on hand to support high-tech industries.
Case studies
We work with some of the world’s biggest companies. Here you can find practical examples of our onboard courier operations in actions.
From AOG to airborne: critical aircraft part hand-carried from Frankfurt to Madeira
This case study highlights a mission where our On-Board Courier (OBC) team played a key role in transporting a time-critical aircraft part from Frankfurt to Madeira, enabling a grounded aircraft to return to service and allowing passengers to continue their journeys.
Read more
Time-critical air solution for high fashion company
An international high fashion company that produces haute couture, ready-to-wear fashions and accessories needed an immediate next-day air solution to transport important items from Paris to Mexico.
Read more
When every minute counts: A same-day hand-carry courier solution in Asia
On board courier services specialize in urgent shipments but there may be other reasons companies prefer to use a hand-carry courier.
Read more
OBC global connections to the rescue
Haven’t we all breathed a sigh of relief when we finally take our seat on the plane? For one Chapman Freeborn OBC courier, that was just the beginning of the adventure.
Read moreAdvantages of working with
Chapman Freeborn OBC
Below are just some of the reasons why we’re regarded as among the very best when it comes to delivering onboard courier solutions:
Global reach
Available 24/7/365
Dedicated brokers, no call centers
Quotes in 15 minutes
Secure hand-carry transport
Expertise you can trust
