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Chapman Freeborn On Board Courier

offers door-to-door, hand-carry services for time-critical shipments

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On hand, in hand, by hand

When time is of the essence, our on board courier (OBC) service uses global airline networks to expedite your time-critical shipments. Whether it’s manufacturing components to keep an assembly line running, the latest prototype technology, or a time-sensitive consignment of product samples, we understand exactly what it takes to get your cargo delivered fast.

Available 24/7/365
Available 24/7/365 Our on board courier team is available to you via telephone and email around the clock. You always have direct access to the team – we don’t use call centres.
Safe and Secure
Safe and Secure You’re in safe hands. Our on board couriers personally accompany your shipment from pick-up to final delivery, anywhere in the world.
Global Coverage
Global Coverage Our fully insured, trained couriers are strategically located around the world – many with passports and visas for countries that are traditionally challenging to access.
Trackable
Trackable We keep you updated every step of the way. In addition to live movement reports direct from the courier, shipments can be checked at any time using our online tracking tool.
50 Years of Expertise
50 Years of Expertise As part of the Chapman Freeborn Group, we draw on 50 years of air cargo experience. We offer exceptional in-house expertise and award-winning customer service.
Innovative Solutions
Innovative Solutions Our service isn’t limited to the delivery of a single item. Using teams of couriers, we regularly assist our clients with multi-piece shipments – sometimes totalling more than 100 separate pieces.
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Rapid, reliable, secure

New York (JFK) - Tokyo (NRT)

Our onboard couriers personally accompany the shipment meaning the custom clearance procedure is quick and your air cargo is immediately available at your destination.
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Day 1
03:27

Request received

03:40

Offer sent to customer

03:55

Customer confirmed

08:40

Courier picked up the shipment

10:00

Courier arrived at JFK airport

10:15

Check-in completed

12:15

Courier on board JFK-NRT

12:32

Flight departed

Day 2
17:14

Arrival Tokyo-Narita

18:03

Courier passed immigration

18:17

Import clearance in progress

18:33

Import clearance completed

19:32

Courier en route to delivery location – ETA 20:30

20:16

Courier arrived at delivery location

20:25

Shipment delivered and signed for by consignee

20:30

Proof of delivery provided to customer

Industries

Leading brands across a wide spectrum of industries rely on our specialist on board courier service for the delivery of time-critical parts, samples, prototypes and important documents.

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Advantages of working with Chapman Freeborn OBC

Below are just some of the reasons why we’re regarded as among the very best when it comes to delivering onboard courier solutions:

Time-critical deliveries worldwide

Procedural expertise

Dedicated brokers, no call centers

Free no obligation quotes

Customer service 24/7/365

Ongoing status reports

Case studies

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We work with some of the world's biggest companies. Here you can find practical examples of our onboard courier operations in actions.

Our blog

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Updates and latest news from the Chapman Freeborn OBC team.

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Time-critical air solution for high fashion company

An international high fashion company that produces haute couture, ready-to-wear fashions and accessories needed an immediate next-day air solution to transport important items from Paris to Mexico.

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All OBC shipping is not created equal.

On board courier services specialize in urgent shipments but there may be other reasons companies prefer to use a hand-carry courier.

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Press release: Chapman Freeborn OBC announces sustainability plans to reduce global carbon emissions

Chapman Freeborn OBC, leading provider of time-critical on board courier solutions, and part of Avia Solutions Group, has announced sustainability plans which encompass carbon neutralisation and green office initiatives.

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